The Emergency Department of Clay County Hospital is a Level III - Type Service. Twenty-four hour care is provided to patients ranging from neonate, infant, pediatric, adolescent, adult and geriatric age groups. Medical, surgical, trauma and psychosocial problems are encountered. Some illnesses are chronic, while the majority of patients present with acute situations. No exception is given to age, race, sex, color, creed or financial status. Every effort is made to meet the psychosocial problems and differences in culture of those who present for service. There is 24-hour emergency room physician coverage provided by Acute Care Incorporated. Excellent care is available to you 24 hours a day.
What to expect during your Emergency Department visit:
The average time in the Emergency Department is 2 hours or less.
70% of Clay County Hospital's Emergency Department patients are treated and released in four (4) hours or less.
If a patient in a critical condition presents during your Emergency Room visit, the staff's focus may be shifted to the more critical patient - this is often referred to as triage.
However, every effort will be made to meet your needs and make your visit as comfortable as possible.
In the interest of the patient's health, visitors may be limited.
New emergencies can interrupt at any moment.
Important Emergency Department telephone numbers:
911 in a medical emergency
618-662-1694 Clay County Hospital Emergency Department
911 for Clay County Hospital ambulance service
For more information about our Ambulance Services please contact our Manager of
Emergency and Surgical Services at 618-662-1652 or call CCH directly at 618-662-2131.
Hospital emergency rooms (ERs) are set up to focus on medical emergencies. They are not set up to focus on routine health care. If you go to the ER for a problem that is not an emergency, it will cost a lot more than it would at your doctor's office. A trip to the ER for an earache, for example, may cost three to four times as much as it would at your doctor's office. You will get care from a doctor who has probably never seen you before.
It is always best to get as much of your care as you can from a doctor who knows and understands you. Go to the ER if you think you are having a medical emergency. That is what the ER is for. Otherwise, call your doctor's office first. It will save you time and money.